Refund and Cancellation

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

 Cancellation Policy

For Cancellations please contact the us via contact us link. 

Please note the following points before proceeding for order cancellation

1. Requests for cancellation received later than 30mins of placing food orders will not be processed.

2. Requests for cancellation of grocery orders will be processed till 10:00pm on the day of placing the order

3. Request for cancellation on any pickup service can be cancelled one hour before the scheduled pickup

 days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Refund Policy

We will try our best to provide the best of our services for our clients.

In case any client is not completely satisfied with our products we can provide a refund. 

In case a customer wants refund of their order they have to fill up the following form.

** Please note, refunds would be issued after deducting minimum charge applicable on the order

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.


Team BookMyNeeds